Shipping policy
Pure Bliss Shipping Policy
At Pure Bliss, every product is prepared with care and intention. We take the time to ensure each order meets our quality standards before it reaches you.
1. Processing Time
All orders are processed and shipped within 3–5 working days (Monday to Friday, excluding public holidays).
This timeframe allows us to carefully prepare, package, and check your products to ensure they arrive in perfect condition.
2. Shipping & Delivery
Once your order has been shipped, delivery times may vary depending on your location and the shipping carrier.
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You will receive a shipping confirmation email once your order has been dispatched
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If applicable, tracking information will be provided so you can follow your order
Please note that delivery times are estimates and may be affected by external factors such as customs delays or peak periods.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and selected delivery option.
4. Delays
While we aim to ship all orders within the stated timeframe, delays may occasionally occur due to high demand or unforeseen circumstances. If this happens, we will always keep you informed.
5. Incorrect Address
Please ensure that your shipping details are correct at checkout. Pure Bliss is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.
6. Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us at pureblissnl@outlook.com within a reasonable time so we can assist you.
At Pure Bliss, we believe that good things take time. Your products are handled with softness, care, and attention — from our hands to yours.